Shipping policy
At VRD Spice Pvt Ltd, we are committed to delivering your spices safely and promptly. Please read our Shipping Policy carefully for important information about shipping methods, costs, and delivery times.
1. Shipping Areas
We currently ship to maximum possible regions. If your location is not covered, please contact us for special arrangements.
2. Shipping Charges
Shipping fees vary based on the delivery location, order weight, and selected shipping method.
Shipping costs will be calculated and displayed at checkout.
3. Processing Time
- Orders are processed within 1–2 business days of payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
4. Delivery Time
- Standard delivery time is approximately 3–7 business days for domestic shipments.
- International shipments may take 7–21 business days, depending on customs clearance and destination country.
- Delivery times are estimates and may vary due to unforeseen delays such as weather, customs inspections, or carrier issues.
5. Shipping Carriers
We partner with trusted courier services such as FedEx, DHL, India Post, Blue Dart to deliver your orders securely.
6. Order Tracking
Once your order ships, we will send you a confirmation email with tracking details.
You can track your shipment via the courier’s website or through your order history on our site.
7. Lost or Damaged Shipments
Please inspect your package upon receipt. If you find the product damaged or if the package is missing items, contact us immediately at vrdmasale@gmail.com.
Claims for lost or damaged shipments must be reported within 48 hours of delivery.
8. Customs and Import Duties (International Shipping)
International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
Please check with your local customs office for more details.
9. Contact Us
For any questions about shipping, please reach out to:
VRD Spice Pvt Ltd
Email: vrdmasale@gmail.com
Phone: +91 92052 10672